Brother International Europe Limited operates the website (this “Website”). We are committed to respecting and protecting your privacy.

For the purpose of the Data Protection Act 1998 (the “Act”), Brother International Europe Limited, a limited company registered in England and Wales under company number 00664172 and whose registered office is at Brother House, 1 Tame Street, Audenshaw, Manchester, M34 5JE (“Brother”), is the data controller in respect of information collected through or in connection with this Website.

This Privacy Policy (together with our Website Terms of Use) sets out the basis on which Brother uses and processes any personal data Brother collects from you as a user of this Website whether as a guest or a registered user.

Where you use a particular service or purchase a particular product which is available through this Website there may be additional terms and conditions which apply to the processing of your personal data, so it is important that you read the privacy policy and other applicable terms and conditions for each service that you use. In the event and to the extent only of any conflict or inconsistency between such privacy policy or such additional terms and conditions and this Privacy Policy, the privacy policy and terms and conditions for a particular service or product will prevail over this Privacy Policy.

In addition, this Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or other third parties.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Brother does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to any such websites.


Information we collect

Brother may collect and process data about you such as:

Information that you may provide when filling in forms on, or otherwise submitting or making available information to, this Website. This includes for example, information provided when registering as a user of this Website or for any services made available via the Website.

If you contact us for any reason, Brother may keep a record of that correspondence.

Details of your visits to our Website and the resources that you access on or via the Website.


About Cookies

Cookies are small pieces of data are sent to and retrieved from your browser by a website. These cookies can be used to store and retrieve information about you or your device (computer, tablet or mobile) which are then mostly used to present you with a more personalised web experience, both on this site and others you visit.

Almost all modern websites use cookies, and European privacy regulations require that your consent is obtained for the use of all cookies except those that are necessary for the site to provide you with information and services you request.

Below is a detailed list of the cookies that may be used by our site if you choose to allow cookies.


Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.


Name Purpose
.ASPXAUTH Used to determine if a user is authenticated.
ASP.NET_SessionId General session cookie set by the server used to track the session state. Enables the site to remember selections and preferences made by the user.
BIGipServerp Security/Ecommerce Processing.
Brother_TerritorySelect Remembers a user's location in terms of global territory
brother-online#lang Session cookie to remember a user's language preference.
BrotherOnline_Basket Appears to be used in conjunction with e-commerce functions on this site.
omnijoin#lang Session cookie set by the server. Used by Brother's WebConf facility, the likely purpose of this cookie is to remember a user's language preference.
omnijoin#sc_mode Session cookie set by the server. Used by Brother's WebConf facility.
pp Security/Ecommerce Processing;
sc_fv Session cookie used to remember user preferences.
sdn#lang Sitecore - Content Management System provider;
shell#lang Session cookie set by the server. The likely purpose of this cookie is to remember a user's language preference.
sitecore_userticket Session cookie used by the Site Core CMS to maintain user sessions


Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.


Name Purpose
SC_ANALYTICS_GLOBAL_COOKIE Analytics cookie used to measure website traffic
__utma Analytics cookie used to measure website traffic – using a service provided by Google Analytics
__utmb Analytics cookie used to measure website traffic – using a service provided by Google Analytics
__utmc Analytics cookie used to measure website traffic – using a service provided by Google Analytics
__utmz Analytics cookie used to measure website traffic – using a service provided by Google Analytics


Social Sharing Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks.  These cookies are capable of tracking your browser across other sites and build up a profile of your interests.  This may impact the content and messages you see on other websites you visit.  However if you do not use these other services, then these cookies may not be set by our site. If you do not allow these cookies you may not be able to use or see these sharing tools.


Name Service Provider
__atuvc AddThis
__utma Twitter
__utmv Twitter
__utmz Twitter
_atshc AddThis
bt AddThis
datr Facebook
di AddThis
dt AddThis
external_referer Twitter
guest_id Twitter
k Twitter
loc AddThis
locale Facebook
lsd Facebook
NID Google
PREF YouTube
psc AddThis
reg_ext_ref Facebook
reg_fb_gate Facebook
reg_fb_ref Facebook
ssc AddThis
ssh AddThis
sshs AddThis
uid AddThis
uit AddThis
use_hitbox YouTube
uvc AddThis
wd Facebook


How we use your information

Brother may use information held about you in the following ways:

To present content and information on the Website in the most suitable manner for you and the equipment and devices from which you view the Website.

To provide you with information, products or services that you request from Brother or which Brother feels may interest you, where you have consented to be contacted for such purposes.

To manage and administer your account and contact you as may from time to time be necessary in connection with your use of the Website and/or the services made available on it, including, but not limited to, notifying you about changes to our Website services and the basis on which these are provided.

In certain circumstances Brother may provide third parties with aggregate information about this Website's users. This may include information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


Where we store your data

Generally, Brother will store and process your personal data within the European Economic Area. However, the data that Brother collects from you may be transferred to, and stored at, a country outside the European Economic Area, the laws of which may not provide the same level of protection for your data, although we will seek to ensure it receives an equivalent level of protection. By submitting your personal data and using the Website, you agree and consent to this transfer, storing or processing.

Although Brother will endeavour to protect your personal data once Brother receives it, transmission of information to us or from us via the internet is not completely secure and your sending of information to us online is at your own risk. For the avoidance of doubt, Brother accepts no liability for any loss or damage you may suffer as a result of such transmission.

Where Brother has given you, or where you have chosen, a password to access certain parts of the Website or your registered user account, you should not share this password with others.


Updating your information

Where you submit information on the Website, you should try to ensure such information is accurate, and let us know if such information changes so that we are not holding any inaccurate information about you. If you have registered an account for the Website, you can review and update your personal information yourself at any time by logging in to your account.


Disclosure of your information

Brother may disclose your personal information to any member of its group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries, as such words are defined in section 1159 of the UK Companies Act 2006.

Brother may also disclose your personal information to third parties:

If Brother sells any business or assets, in which case Brother may disclose your personal data to the prospective buyer of such business or assets;

If Brother or substantially all of our assets are acquired by a third party, in which case personal data held by Brother about you and its other customers will be one of the transferred assets;

If Brother sub-contracts any services which require the processing of your data, for example, where it engages a third party to host and maintain this Website or uses a third party in the provision of certain services provided to you in connection with this Website; and

If Brother is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use; or to protect the rights, property, or safety of any person.


Your rights

Brother will inform you (when collecting your data) if Brother intends to use your data for marketing purposes. You can exercise your right to prevent such use when Brother collects your data.  You can also tell Brother should you change your mind about this at a later date by contacting Brother at

Should you request access to any information held about you Brother will process such request in accordance with the Act as such may be amended, varied or supplemented from time to time and we may charge a fee for this.


Changes to this privacy policy

Brother may change this Privacy Policy from time to time, and will indicate this on this page or elsewhere on the Website. You are expected to check this page from time to time to take notice of any changes we have made as they are binding on you.


Further information about protection of personal data and the Data Protection Act

To find out more about protecting your personal data and the meaning of terms such as data controller and personal data please visit the Information Commissioner’s Office website.

If you want to contact us with specific queries or concerns in relation to this Privacy Policy, please contact us at